Become an OWL Agent

Thank you for your interest in becoming an agent.

One World Learning is always on the lookout for agents to act on our behalf in offering high-quality online English language learning and also to promote courses at our partnered English Language Centres in the United Kingdom, Ireland and Canada.

As part of our programme for visitors to the UK, we offer weekend activities, tours and trips for our students. An agent may be required to accompany any group of students under the age of 18. To qualify, an agent would need to have a B2 or higher level of English,  taken a British Council UK Safeguarding Training Course (free) and preferably be familiar with the UK’s culture. Essentially, there are three roles that an agent may be required to take on:

  • Represent One World Learning online language school.

  • Promote courses with our partnered schools.

  • Act as a group leader to under 18s.

Each role demands specific skills, knowledge, and cultural awareness, which are detailed below. However, possessing a combination of these attributes would make someone well-suited for the diverse responsibilities within these roles.


An agent for OWL needs to be the main point of contact for the student or parent and will aim to create a smooth and supportive learning experience for the students.

  1. Recruiting Students: Actively promoting the courses, engaging potential students through various channels, and providing information about the courses offered.

  2. Collecting Monthly Fees: Managing the financial aspect by ensuring timely collection of monthly fees from enrolled students. This may involve setting up payment systems and sending reminders.

  3. Informing of Class Schedules: Keeping students informed about class schedules, changes, or any important updates. This could be through emails, announcements on the platform, or other communication channels.

  4. Invoicing: Generating and sending invoices to students, detailing the fees and any additional charges. Ensuring accuracy and clarity in financial transactions. Transferring fees to the UK using the cheapest method available.

  5. Aiding with General Questions: Being a point of contact for students to address any general queries they may have. This could range from clarifying course content to assisting with technical issues.

  6. Promoting Courses: An agent would need to promote courses at our partnered English Language Centres in England, Ireland, and Canada. Agents would need to familiarise themselves to the schools.

If an agent is acting as a group leader for a trip to the UK, they would need a mix of organizational, interpersonal, and problem-solving skills.

  1. Organizational Skills: The ability to plan and coordinate travel arrangements, including flights. Aid the student with enrolment procedures or visa requirements. Attention to detail is crucial to ensure a smooth trip.

  2. Communication Skills: Clear and effective communication is essential. The agent should be able to convey information about the itinerary, rules, and any changes, and be approachable for any questions or concerns from the group.

  3. Problem-Solving: Quick thinking and the ability to address unexpected issues or changes in plans. This includes handling emergencies, navigating unexpected situations, and ensuring the well-being of the group.

  4. Cultural Sensitivity: Understanding and respecting different cultures, including the British culture. This helps in creating a positive experience for the group and avoiding any cultural misunderstandings.

  5. Leadership: Being a leader in decision-making and guiding the group. This involves keeping the group together, managing any conflicts that may arise, and ensuring everyone is following the schedule.

  6. Flexibility: Travel plans can be unpredictable, so the ability to adapt to changes or unexpected situations is crucial. This includes adjusting schedules, finding alternative routes, or modifying activities as needed.

  7. First Aid Knowledge: Basic first aid skills can be valuable in case of minor injuries or health issues within the group. It’s not a replacement for professional medical assistance, but it can provide immediate help.

  8. Knowledge of UK: Having a good understanding of the local geography, attractions, and customs in the UK. This knowledge can enhance the overall experience for the group.

Working with minors in the UK involves certain legal and safeguarding requirements to ensure the well-being and safety of the children. It’s important for adults working with minors to be aware of and comply with these requirements to create a safe and secure environment for children. Specific roles or settings may have additional regulations or requirements.

  1. DBS Check (Disclosure and Barring Service): Anyone working with minors, especially in a position of responsibility, is typically required to undergo a DBS check. This is a criminal record check to assess whether the individual has any convictions, cautions, warnings, or reprimands. If the responsible adult is coming from outside the UK he or she will have to have a Police Check from their country of origin.

  2. Safeguarding Training: It’s important for individuals working with minors to undergo safeguarding training. This training provides awareness and knowledge on how to protect children from abuse, neglect, and other forms of harm. A free online course can be taken with the British Council here.

  3. Qualifications and Experience: Depending on the nature of the work, having relevant qualifications and experience in working with children may be required or preferred.

  4. Child Protection Policies: Organizations working with children should have clear and comprehensive child protection policies in place. Individuals working with minors should be familiar with and adhere to these policies.

  5. Supervision and Ratios: Depending on the setting, there may be specific regulations regarding the supervision of minors and the adult-to-child ratios. This is to ensure adequate supervision and the safety of the children.

  6. Health and Safety: Ensuring a safe environment for children, including considerations for health and safety, is crucial. This involves identifying and mitigating potential risks.

  7. Training Course: An agent working with One World Learning will need to complete two free online courses provided by the British Council: Safeguarding for activity staff & Safeguarding for group leaders.

Working in education and travel often involves facilitating valuable experiences for others, such as students. Contributing to someone’s learning journey or helping them explore new cultures can be personally rewarding.

If you would like more information on becoming an agent or would like to arrange an online meeting, please complete the contact form and upload any relevant files, such as your resume or a brief history. We will get back to you within 24 hours.


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